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Service design

Cisarte · expositor + manual

Year
2025
Role
Service design · HCD · group project
Type
Display & manual · academic
Expositor dobrável do Cisarte montado

A folding display stand and a visual-merchandising manual to help Cisarte sell their pieces better, developed through the HCD method.

Made in a Design Studio course in 2025, the project started from a conversation with Cisarte to understand their real needs. Using the HCD (Human-Centered Design) method, the process was guided by the people and the context of the association, from diagnosis to delivery.

The deliverable has two parts. The display is a portable table that folds into a suitcase, easy to carry and set up at fairs and events. The visual-merchandising manual gathers visual-organization techniques (building stacks, varying heights, using the psychology of touch), to showcase the pieces and boost sales.

The process followed the Human-Centered Design method, starting from the association's real conditions. For a low-income institution the test was not only solving the display at that moment, but delivering something that would keep working without outside support: a stand the team sets up, carries and stores on its own, and a manual that lets them rebuild the display for each new event, keeping the project alive long after the academic work ends.

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